Store Policies


  
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Ordering is simple! All you need to do is click on the "Buy Now" link and let us know which colors or special requests you would like in the extras box. When you are ready to check out, proceed to the Checkout where you will be prompted to enter your information. No personal information is required when browsing our site. Once you place an order, we require that we have your shipping address and email as needed so we may confirm and update your order. You need only enter the information once, next time you shop we will have your information on file.

Please check the home page for current order processing times.
If you need the bows by a certain date, please be sure email us before ordering for availability.

 
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Shipping rates within the US is as follows:
$0-$10 - $2.75 shipping
$10-$70 - $3.50 shipping
$70+ - Free First Class Shipping!
(NOTE: FREE SHIP IS FOR DOMESTIC U.S. FIRST CLASS SHIPPING ONLY, INTERNATIONAL AND PRIORITY RATES WILL BE APPLIED)

If you want your bows a little faster, you may choose to send them via Priority Mail for $6 (in the U.S. only). Canada, our neighbour to the north is $6.00 and all other International orders are a flat rate of $7.00.
*Please note that the customer is responsible for all applicable duties, fees and any other charges for customs clearance.

All of our bows are carefully wrapped and packaged for protection. Once in the mail, we have little control over how the mail is handled. If your package arrives damaged or it does not arrive at all, please contact us so we can do our best to make it right.
All orders over $70 will automatically qualify for free First Class Domestic shipping!

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The Bowtique is proud to offer a wide variety of simply lovely accessories. Likewise, we offer a variety of payment methods, so you can pick your payment preference. We accept Visa, Mastercard, American Express, Discover, and direct money transfers through PayPal. Credit card and PayPal orders can be processed securely online. Simply add items to your cart. Once you have finished shopping, click on the shopping cart and check out.

 
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At the Bowtique, we stand behind the workmanship of our products 100%. We are happy to refund/or exchange defective items within 30 days of your purchase. We want you to be happy with your purchase, so please email us if you have any concerns.


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Gift certificates are non-transferable & not redeemable for cash. They may be used to purchase store merchandise. Any unused balance will be given as store credit. If your order exceeds the amount of your gift certificate, you are responsible for the balance.

 
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We are good at keeping secrets!
The Bowtique is committed to respecting your privacy and does not share or sell our customer information with any other company or third party. Your personal information is important to us, and therefore is stored in a secure database. All personal information is kept strictly confidential and will not be used on any mass mailings.
 
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As always, never leave a young child unattended while using our products. The components of our products are small and could potentially become a choking hazard. We recommend that you remove your child`s accessories before naptime or even when they are just out of reach (such as the car seat). Although our clips look yummy enough to eat, they are meant to be worn as accessories. Our products are for use at your own risk. By placing an order you agree that The Bowtique accepts no liability for use/misuse or lack of supervision while using our products.
 


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